SustainabilityCustomer SatisfactionAfter Sales Services

SustainabilityCustomer SatisfactionAfter Sales Services

As ESSAY, with over 17 years of experience in the textile sector, we keep sustainability, customer satisfaction and after-sales services at the heart of our business. By prioritizing sustainability at every stage of our production process, we use environmentally friendly and recyclable materials that protect natural resources. We bring together quality and environmental awareness with our 100% cotton, polycotton, embroidered and jacquard fabrics, antibacterial and durable products, and offer our customers not only products but also trust.

Customer satisfaction is not a result for ESSAY, but a process that needs to be constantly improved. While our wide range of products is shaped according to the specific needs of each of our customers, we guarantee to meet your expectations at the highest level with detailed sample studies and durability tests before production. Each of our products, from our hotel, restaurant and yacht textile products to special-size beds and furniture, are designed to offer personalized solutions to our customers down to the smallest detail.

Our after-sales services are among the areas where we make a difference as ESSAY. Our service approach, which is not limited to product delivery, continues with after-sales support. By being with you throughout the life of our products, we offer quick solutions to potential problems and aim to establish long-term business partnerships. We keep product quality and customer satisfaction at the maximum level with our after-sales services, and always provide you with reliable and fast support.

With our environmentally friendly production processes, customer-focused approach and superior performance in after-sales services, ESSAY always aims to be one step ahead. We constantly renew ourselves to best meet the needs of our customers with product quality, delivery times and after-sales support. While each product is shaped as a result of a meticulous process focused on customer satisfaction, we become even stronger with your feedback. In this process, we offer not only products but also a reliable business partner.

As a part of the ESSAY family, discover the difference of our sustainable, high-quality and customer-focused service approach. By working with us, have an experience that will add value not only to your products but also to your business.